The Right Stuff -- Part 3
Now that you know a fair amount about your prospect it's time to turn your attention to industry knowledge . . .
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Posted by Pat Hassett at May 1, 2006 8:07 AM | View Comments | Add Comment | Trackbacks
The Right Stuff -- Part 2
Having information about your prospects in advance of meeting them will allow you to ask more pointed and thoughtful questions . . .
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Posted by Pat Hassett at April 29, 2006 2:15 PM | View Comments | Add Comment | Trackbacks
The Right Stuff -- Part 1
By broadening your scope of knowledge you'll be an even greater asset to your customers.
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Posted by Pat Hassett at April 27, 2006 5:14 PM | View Comments | Add Comment | Trackbacks
Who Do You Know?
Customers appreciate referrals based on competence and trust . . .
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Posted by Pat Hassett at April 25, 2006 4:22 PM | View Comments | Add Comment | Trackbacks
Learning From Our Mistakes
If we really want to provide the best customer experience we apologize and correct our mistakes as soon as we become aware of them.
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Posted by Pat Hassett at April 24, 2006 9:17 AM | View Comments | Add Comment | Trackbacks
Transcend Mediocrity
Quality will distinguish you from the pretenders.
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Posted by Pat Hassett at April 17, 2006 11:32 PM | View Comments | Add Comment | Trackbacks
Choosing Quality over Quantity
Your time will be better spent when you're selling to prospects who need, want and are motivated to buy your products and services.
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Posted by Pat Hassett at April 15, 2006 4:43 PM | View Comments | Add Comment | Trackbacks
Closing the Communications Gap
To really add value to your customer relationships, stay in touch . . .
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Posted by Pat Hassett at April 13, 2006 2:47 PM | View Comments | Add Comment | Trackbacks
Exceeding Your Customers' Expectations
. . . what makes a customer experience "expectation exceeding?"
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Posted by Pat Hassett at April 11, 2006 8:48 PM | View Comments | Add Comment | Trackbacks
Take the Leap - Get Out of Your Comfort Zone
Do you feel overwhelmed and inadequate when faced with a large crowd at a business-networking event?
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Posted by Pat Hassett at April 8, 2006 8:41 PM | View Comments | Add Comment | Trackbacks